Requirements
Requirements
- Bachelor’s degree in Computer, IT or Telecom Engineering
- 5+ years of demonstrated experience as Technical Support and Services Manager
- Ability to communicate at all levels (both technical and non-technical) with clarity and precision both written and verbally
- Knowledge of Mobile networks and their different generations
- Professional certifications such as Linux, Cisco, or DBs (Oracle, My-SQL, No-SQL, …) will be preferred
- In-depth knowledge of MS office application software, including data handling and reporting
- Proficiency in English language
- Strong interpersonal skills
- Strong leadership skills
- Excellent time management and problem-solving skills.
- Proven ability to quickly earn the trust of key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with diplomacy; execute with limited information and ambiguity
Fundamental understanding of software development methodologies, values, and process